Privacy Policy

Your privacy is important to us and we are committed to protecting any personal information collected and/or stored by us.  This Privacy Policy sets out how we collect, use, store, and disclose personal information.

This Privacy Policy

This website (www.sunwills.com.au) is operated and maintained by Sun Wills & Estates Pty Ltd ACN 654 594 662 (“Sun Wills & Estates”), operating as Sun Wills & Estates.  In this Privacy Policy, “us”, “our”, and/or “we” are a reference to Sun Wills & Estates.

In this Privacy Policy, referring to “our website” means www.sunwills.com.au and includes, but is not limited to, all or any of its parts and pages.

If you use our website or remain on our website, you acknowledge that you have read and accept the terms of this Privacy Policy.

We reserve the right to update and amend this Privacy Policy from time to time and at our sole discretion.  Amendments and/or updates of this Privacy Policy are effective immediately upon publication and without notice.  Our website may be unavailable from time to time.  This Privacy Policy applies whether or not our website is available.

Your Information and Using Our Website

You are not required to disclose personal information to use our website.  If you choose to provide, transmit, or send personal information to us, you agree and consent to us using that information to provide you with information and/or material, services, or an offer services.

In some circumstances, if you choose not to provide us with your personal information we will be unable to provide you with information or material, complete your request, and/or provide you with services or an offer of services.

Information We Collect

We may collect and store personal information from you that can identify you and is required or assists us in providing you with information, services, or an offer of services.  Personal information may include, but is not limited to, your name, gender, preferred pronouns, address, phone number, email address, employment details, business details, and/or other information relevant to your personal circumstances and/or in respect of services you are seeking or someone you know is seeking. 

We may also collect and store payment and financial information such as your financial institution, bank account holder name and account details as required for processing payments, general billing and/or receipting, and fraud prevention.

How We Collect the Information

We may collect personal information direct from you such as through our website, email or other correspondence, telephone calls, or video calls/conferences.  We may also collect personal information about you through third parties such as financial advisors, accountants, or other service providers.

We may collect information about you if you seek information or resources from our website, contact us for information or resources, contact us to discuss or request our services, or if you are or become our client.

If you provide us with personal information about another individual or entity, it is your sole responsibility to ensure you are entitled to provide that information to us and that the individual or entity is aware of your disclosure and that you have made them aware of and directed them to this Privacy Policy.

How We Use the Information

Depending on your interaction with us, we may use your personal information for a variety of purposes including:

  • providing you with general information about legal topics or our services as requested by you or that may be of interest to you;
  • managing our relationship with you;
  • facilitating our internal business operations, management, and analysis;
  • complying with our legal and regulatory obligations;
  • complying with and managing our insurance obligations; and
  • complying with Court ordered disclosure or other disclosure required by law.

Where you receive marketing material from us, you may unsubscribe at any time by contacting us at hello@sunwills.com.au or by clicking on the “unsubscribe” link in our correspondence and following the prompts.

How We Store the Information

Personal information may be held or stored in electronic and/or paper form.  We take reasonable steps to protect personal information against misuse and unauthorised disclosure, access, or modification, including electronic and physical security measures.

When requested by you and/or no longer required (and, if applicable, after any time restraints as required by our professional obligations) we destroy or archive personal information in a secure manner.

How We Disclose the Information

We may disclose personal information to external or third party service providers in order to facilitate provision of our services (including, for example, to barristers, legal or financial specialists, accountants, Courts of law, law enforcement authorities or officers) and/or so that the external or third party can provide us with goods or services in connection with our business or operation of services.

We may disclose personal information where and when required to comply with:

  • our legal and regulatory obligations;
  • our insurance obligations; and
  • Court ordered disclosure or other disclosure required by law.

Otherwise, we will only disclose your personal information upon your express permission.

Accessing and Updating Your Information

If you wish to access and/or update your personal information, such as to update your name or contact details, please contact us at hello@sunwills.com.au or any of the other contact methods detailed on our website.

Questions, Concerns, or Complaints

We welcome your questions, concerns, or complaints.  We are always here to help and appreciate the opportunity to improve the quality of our services.  If you have a question, concern, or complaint please contact us at hello@sunwills.com.au or any of the other contact methods detailed on our website.

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By using our website you agree to our Terms and Conditions, and Privacy Policy

Liability limited by a Scheme approved under professional standards legislation. © Sun Wills & Estates Pty Ltd.